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                      The
                      21 KEY CRITERIA FOR SUSTAINABLE TOURISM CERTIFICATION  
                       
                      1.
                      Is voluntary in nature. 
                      2. Maintains a publicly available
                      list of products, which have been awarded the label. 
                      3.
                      Contributes to sustainable tourism development through
                      the verification of tourism products through their performance. 
                      4.
                      Contribute to maintaining and enhancing service quality
                    in tourism in Europe. 
                    5.	Recognises other eco-labels meeting
                      the VISIT Standard. 
                      6. Has considered product life cycle
                    issues when setting product related criteria. 
                    7. Requires
                      attainable levels and gives consideration to relative impacts
                      (“per unit”), through measurement,
                    scoring and availability. 
                    8. Is based on sound scientific,
                      engineering, management economic environmental and social
                      principles. The criteria
                    are derived from data that support the claim of sustainable
                    tourism good or best pactice (i.e. environmental, economic
                    and social benefit and/or efficiency). 
                    9. Takes into
                    account, during the process of establishing the criteria,
                    relevant
                    local, regional and global environmental
                    issues,  
                    available technology, and economic and social issues whilst
                    avoiding compromising service quality. 
                    10. Reviews the criteria
                    and product functional requirements within a predefined period.
                     
                    11. Requires the declaration and compliance of the product
                    to environmental and other relevant legislation as a pre-condition
                    for the applicant to be awarded and to maintain the label. 
                    12.
                    Has selected product criteria, which may relate to impacts
                    on the environment and natural resources or emissions to
                    the environment. Such performance criteria shall be expressed
                    in absolute (numbers) or relative (%) figures and measure
                    units (e.g. kWh, litre, volume, weight per product, room,
                    bed, overnight stay, m²) and may also recommend the
                    exclusion or use of special materials or substances with
                    proven negative or positive impacts respectively. 
                    13. Requires
                    criteria which are relevant in its area of operation and
                    relevant for the specific product group and relate to
                    the impact of the area and product group in relation to sustainable
                    tourism. 
                    14. Shall have management criteria which complement
                    other Environmental Management Systems and include a commitment,
                    suitably informed staff, training, public information and
                    monitoring and measuring procedures. 
                    15. Is accountable to
                    its stakeholders in terms of the labels its development and
                    operation: product categories, product
                    criteria, period of validity of criteria and award, testing
                    and verification methods, certification and award procedures,
                    compliance verification, complaints procedure. 
                    16. Legally
                    protects the eco-label (i.e. the certification mark/logotype)
                    in order to prevent unauthorized use and to
                    maintain 
                    public confidence in its brand and or initiative. 
                    17. Is open
                    to all potential applicants of the predefined product group
                    in the area of operation. All applicants who
                    fulfill the ecolabels conditions and criteria are entitled
                    to be granted a license and authorized to use the label. 
                    18.
                    Guarantees that all the elements in the ecolabels conditions
                    and criteria and the product function characteristics are
                    verifiable by the eco-labeling body. 
                    19. Has a verification
                    methodology, which guarantees a high level of reliability.
                    This includes on-site verifications
                    occur as a minimum at least once every three years or certification
                    period which ever is the lesser. 
                    20. Has a set of terms and
                    conditions relating to the overall operation of the programme
                    which control the awarding of
                    the licence and the use of the label. 
                    21. Issues its certification
                    based upon criteria that apply to the site for a predefined
                    period of not more than three
                    years. 
                     
                    (Revised English version 6/2005; full standard and
                    comparison with ISO 14024 published on: www.yourvisit.info) 
                     
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